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Kaleido Star disc four freeze [FIXED DISCS AVAILABLE NOW]



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Kaleido Star disc four freeze [FIXED DISCS AVAILABLE NOW]
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Khefiern
Washu Hakubi


Joined: 14 Oct 2003
Posts: 377
Location: Sydney

PostPosted: Thu Jan 26, 2006 9:16 pm    Post subject: Kaleido Star disc four freeze [FIXED DISCS AVAILABLE NOW] Reply with quote
On the last episode of disc four (episode 1Cool there is a freeze towards the end of the episode, making it impossible to view the rest of the episode.

I checked the disc on both my Teac DV-2150 dvd player and
Magnavox MDVD50 dvd player and got the same freeze problem
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Balsnac
Mint Blancmanche


Joined: 09 Dec 2004
Posts: 1536
Location: Melbourne

PostPosted: Fri Jan 27, 2006 10:44 am    Post subject: Reply with quote
I just ran through episode 18 and i couldn't find any errors or any points where the disc freezes up. It's probably just your DVD so just get it exchanged from the place you bought it at.

If you could give an exact time the error occurs i could do a proper scan and see what i find.
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The Ghost!
Kenji Harima


Joined: 31 May 2005
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PostPosted: Sat Jan 28, 2006 9:25 am    Post subject: Reply with quote
Yeah the same happened to me...right when they come out of the dressing room near the end (disk 1,3 and 4 )
(EDIT)
I just (almost) finished watching disk 5, and the same thing happened, right at the end...it just froze
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Xenosoldier
Hajime Saitou


Joined: 21 Aug 2005
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Location: Brisbane

PostPosted: Sat Jan 28, 2006 1:20 pm    Post subject: Reply with quote
Posting the timecodes makes it alot easier for the people who have to try and replicate the problem.
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Akira112
Nene Romanova


Joined: 25 Jul 2005
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PostPosted: Sun Jan 29, 2006 7:59 am    Post subject: Reply with quote
My vol.4 froze in the exact same place but only for a second or two.
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Balsnac
Mint Blancmanche


Joined: 09 Dec 2004
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Location: Melbourne

PostPosted: Sun Jan 29, 2006 8:59 am    Post subject: Reply with quote
I finished disc 5 last night and so far no problems, i'm finally not on the error end of a release.
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Khefiern
Washu Hakubi


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PostPosted: Sun Jan 29, 2006 12:29 pm    Post subject: Reply with quote
Just checked and the freeze happened at Title 12 Chapter 5 if that helps any.
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madmangohan
Noooooooooooooooo


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PostPosted: Sun Jan 29, 2006 1:44 pm    Post subject: Reply with quote
The time would have been better, but anyway...
I just did on check on the players I have in my room and both have errors.

I never sat through enough to get all the time codes, but two occur between the 21 and 22 minute mark.

More specifically, about 00:21:05 and 00:21:25

...i'll post players and whatnot when I watch it properly. We've got about 7 different players in the house to test on.
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The Ghost!
Kenji Harima


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PostPosted: Sun Jan 29, 2006 8:42 pm    Post subject: Reply with quote
I was just watching the last episode, and near the end of the episode (where Leyla is talking to Sora behind a large crate) it froze halfway through their conversation, then came up: unable to read disk. I tried it a few more times, still didnt work. I just tried it on a different dvd player and it still froze (right as Sora stands up as she is crying)
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ronny
Lin Minmay


Joined: 15 May 2002
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PostPosted: Tue Jan 31, 2006 4:11 am    Post subject: Reply with quote
I tried this on three players; all had the same problem
The players were
(1) A Marantz DV3100
(2) A PS2 (mounted sideways) which is what I usually use to play marginal DVDs
(3) A Voxson DSE-VK7 portable player

Title 12
Chapter 4
Time: 20:57
(It glitches briefly at 20:41 but not badly.)
At 20:57 the picture and sound stutter then break up completely. The PS2 gives up on it completely at this point. This is where Layla has just sat down next to Sora, a couple of seconds after we see Sora's streaked makeup.

Currently I haven't had the same issue with discs 1-3.

On the Marantz I get one or two corrupted frames after that then eventually I get the credits (from 22:55 or so onwards) which are basically "clean" at that point. The PS2, as mentioned above, stops with a "disc unreadable" error. The Voxson shows a corrupted image then freezes.

Visual inspection of the DVD showed it to be (apparently) pristine.

...Ronny
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Balsnac
Mint Blancmanche


Joined: 09 Dec 2004
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Location: Melbourne

PostPosted: Tue Jan 31, 2006 8:55 am    Post subject: Reply with quote
The Ghost! wrote:
I was just watching the last episode, and near the end of the episode (where Leyla is talking to Sora behind a large crate) it froze halfway through their conversation, then came up: unable to read disk. I tried it a few more times, still didnt work. I just tried it on a different dvd player and it still froze (right as Sora stands up as she is crying)

I got that exact same error, talk about the worst possible point.

And since all my other disks were in working order getting a new collection meant i may get a stuffed up disk, so luckily one of the guys at my EB was nice and let me switch just my V6 and now it works fine.
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The Ghost!
Kenji Harima


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PostPosted: Tue Jan 31, 2006 3:58 pm    Post subject: Reply with quote
They did, hope my Eb will let me do that.
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Hajime Saitou


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PostPosted: Tue Jan 31, 2006 11:09 pm    Post subject: Reply with quote
my vol. 6 did the same thing right when sora stands up, not happy Jan. . . hopefully I can get it changed over tomorrow thou
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Balsnac
Mint Blancmanche


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PostPosted: Wed Feb 01, 2006 9:10 am    Post subject: Reply with quote
The Ghost! wrote:
They did, hope my Eb will let me do that.

They sure did, but i've been going to the same one for years and they seem to know me well in there.

But if yours don't allow you theres always the underhanded way. Buy another collection with a working v6 switch them around and return the faulty one.
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Kaleido_Star_Hozza
Doraemon


Joined: 29 Jan 2006
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PostPosted: Wed Feb 01, 2006 1:27 pm    Post subject: Reply with quote
Same! Disc 4 on the last ep when Layla helps Sora with her make-up it goes crazy and wont play the rest!
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*S_Sarturn*
Hajime Saitou


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PostPosted: Wed Feb 01, 2006 3:54 pm    Post subject: Reply with quote
gotta love theppls at eb, even the new staff kno me and gave me a full new set (thought they would just swap the last disc or sumthing) ^_^
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The Ghost!
Kenji Harima


Joined: 31 May 2005
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PostPosted: Wed Feb 01, 2006 4:12 pm    Post subject: Reply with quote
Quote:
They sure did, but i've been going to the same one for years and they seem to know me well in there

The guy that normally serves me is friendly and has been working at EB for the last few years. So he SHOULD change around disk 6 for me.
Quote:
But if yours don't allow you theres always the underhanded way. Buy another collection with a working v6 switch them around and return the faulty one.

If not then I guess ill do that Razz
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Hajime Saitou


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PostPosted: Thu Feb 02, 2006 12:40 pm    Post subject: Reply with quote
Damn it, got another set from eb and it skips more than the first did

Grrrr....
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Knight of L-sama
Tina Foster


Joined: 09 Mar 2002
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PostPosted: Fri Feb 03, 2006 11:23 am    Post subject: Reply with quote
DVD Player: Digitrex

Kaleido Star: Disc 4, Title 12, Chapter 04, Time 21:04
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TBPfH
Doraemon


Joined: 04 Feb 2006
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PostPosted: Sat Feb 04, 2006 12:45 pm    Post subject: Reply with quote
Lock-up problem with Disc 6. Episode 26 locks up at 0:21:21 and 0:21:30, final credits are unplayable. What a place to crash...

Devices used (and it happens on each of these at the same place):
Apple iBook G4;
AMD Athlon64 3200 PC - two DVD drives in there (LG and Pioneer);
Yamaha DV-S5650;
Pioneer DV-344.

Hopefully Madman will be prepared to replace the disc as I think the results of these tests demonstrate a faulty disc. I must be lucky, though, all the other discs work fine.


Last edited by TBPfH on Sun Mar 05, 2006 3:52 pm; edited 1 time in total
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JESTER
Ruri Hoshino


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PostPosted: Sun Feb 05, 2006 10:53 pm    Post subject: Reply with quote
Looks like MM's release has different stuff up times to the US release. Having to send back 2 vols to the US over faults is a real b*tch esp when it was vols 2 and 3 stuffing up.

Actually vol 4 did stuff up but to a lesser degree and not enough to be worth sending it back.
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speedfreek19
Itsuki Koizumi


Joined: 21 Oct 2004
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PostPosted: Mon Feb 06, 2006 5:27 am    Post subject: Reply with quote
i was told about this so i checked out disc 4 (as i havent watched past disc 2 ^_^;Wink

i was skipping through it and its in the 20min range, i did it a couple times on the dvd player at abour 20:35 it does it

the DVD player is an LG one DVD-2310P

also done it on computer, i just clicked on the timeline bar to skip it to near the end of it and the program freezes up

DVD player is a Pioneer DVD-RW DVR-106D

i used Cyberlink PowerDVD and Ulead DVD player programs and froze in both
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BeanBandit
Doraemon


Joined: 22 Dec 2004
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Location: At a BECK live with Maho

PostPosted: Mon Feb 06, 2006 6:36 pm    Post subject: Reply with quote
Disc 4 freezes during the last episode at around the 20min mark (same thing everyone else is experiencing)

Devices:

Pioneer DV-383
PS2
Pioneer DVR-A09XLA (PC DVD Burner)
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JESTER
Ruri Hoshino


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PostPosted: Mon Feb 06, 2006 9:42 pm    Post subject: Reply with quote
Kaleido_Star_Hozza wrote:
Same! Disc 4 on the last ep when Layla helps Sora with her make-up it goes crazy and wont play the rest!

That would mean that it would be 1/2 minute approx to the end of the ep. You would also miss the preview as well as the ending credits.
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speedfreek19
Itsuki Koizumi


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PostPosted: Tue Feb 07, 2006 11:08 am    Post subject: Reply with quote
on mine it will freeze then skip to the next working chapter, which is the ep preview
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ozf1fan
Doraemon


Joined: 24 Feb 2004
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PostPosted: Tue Feb 07, 2006 2:15 pm    Post subject: Reply with quote
yeah same for me on episode 18 and 26, 18 wasnt too bad but the one on the last disk same spot pissed me off a bit since it was the last episode and i dont know what happened after that or dont want to know until i see it. i took it back to eb games and they ordered me another one in and i recieved it today and same thing in the same spots didnt check the rest of the episodes so it must be a madman problem
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bny
Doraemon


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PostPosted: Wed Feb 08, 2006 4:34 am    Post subject: Reply with quote
My set has same problems with discs 4 and 6, the other discs are fine.
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Slykura
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PostPosted: Wed Feb 08, 2006 2:52 pm    Post subject: Reply with quote
just so everyone knows, we are aware of this problem and currently investigating the cause.
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Hajime Saitou


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PostPosted: Sun Feb 19, 2006 8:05 pm    Post subject: Reply with quote
will we know wen the problem is fixed, coz i feel bad about taking my set back for the second time
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Balsnac
Mint Blancmanche


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PostPosted: Mon Feb 20, 2006 8:51 am    Post subject: Reply with quote
I know what you mean, i felt the same way. But you shouldn't feel bad since you paid good money for the product.
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Sloppy Sailor
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PostPosted: Mon Feb 20, 2006 8:54 am    Post subject: Reply with quote
Don't take the set back, just wait until Madman have replacment discs then send your disc 4 to Madman and they will send you the fixed copy.
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speedfreek19
Itsuki Koizumi


Joined: 21 Oct 2004
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PostPosted: Tue Feb 21, 2006 2:38 pm    Post subject: Reply with quote
my disc 6 glitched up horribly in the DVD player, it was ep 3 and i really couldnt watch much of the episode, saw like 5-8 minutes of it and the next ep was bad as well too i think

tested it in computer and it worked perfectly

i look at the disc and there is a scratch about an inch long from the outside in and it "flicks" up (or down depending on what way you are looking at the disc)

would i be able to go into EB to swap it or would i just send it off to madman for a replacement?
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Balsnac
Mint Blancmanche


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PostPosted: Wed Feb 22, 2006 8:11 am    Post subject: Reply with quote
I guess you could try taking it back to Eb since it'll be a few months until the replacement disc's are ready and if you can get a working one now, more power to you.
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speedfreek19
Itsuki Koizumi


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PostPosted: Wed Feb 22, 2006 9:44 am    Post subject: Reply with quote
i watched 6th disc last night and it was working fine except last ep where at about 6min 45 it glitched video for a bout 15 seconds and a bit of audio as well

must of been too hot last time (player) but im still gunna see if i can get it swapped as its got a scratch on it
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Ishtar
Washu Hakubi


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PostPosted: Sun Feb 26, 2006 3:21 pm    Post subject: Reply with quote
Kaleido_Star_Hozza wrote:
Same! Disc 4 on the last ep when Layla helps Sora with her make-up it goes crazy and wont play the rest!


Had the same problem... A few other glitches before this (same/other discs) that I can't remember cause I just took it as posible dust and was going to re-watch again...

Disc 5, in ep 22: 11-5/6 also glitched. 5 was only right at the end up 6, though 6 (only end credit but still) glithed the whole way through.

Disc 6, in ep 26: 14-4/5 was playing up pretty bad... Leats it cut the climax down (Layla..... *sighs*)

Watching on Panasonic DVD-S27... Least I have seen all so not major issue cause I know what happening ^^
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Elric of Grans
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PostPosted: Mon Feb 27, 2006 6:46 pm    Post subject: Reply with quote
I just finished going over my DVDs (PS2). Disc 4 was OK, but...

Ishtar wrote:

Disc 5, in ep 22: 11-5/6 also glitched. 5 was only right at the end up 6, though 6 (only end credit but still) glithed the whole way through.

Disc 6, in ep 26: 14-4/5 was playing up pretty bad... Leats it cut the climax down (Layla..... *sighs*)


I had these same troubles.
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TBPfH
Doraemon


Joined: 04 Feb 2006
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PostPosted: Sun Mar 05, 2006 3:55 pm    Post subject: Reply with quote
Slykura wrote:
just so everyone knows, we are aware of this problem and currently investigating the cause.


Has there been any progress with this investigation? I have already sent my faulty disc (disc 6) directly to Madman on 6 February in the hope they could use it as a reference and am looking forward to actually being able to finish the season when a fixed replacement is sent.
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Xenosoldier
Hajime Saitou


Joined: 21 Aug 2005
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PostPosted: Fri Mar 24, 2006 6:36 pm    Post subject: Reply with quote
I hear replacement discs are now available?

http://www.manga.co.nz/forum/index.php?showtopic=1536
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speedfreek19
Itsuki Koizumi


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PostPosted: Fri Mar 24, 2006 8:58 pm    Post subject: Reply with quote
hmmm

i wonder if its the same for here?

well i sent mine back as i had a good scratch on my 6th disc =/

lucky i got to see it all Very Happy

anyway my replacement hasnt got back yet T_T
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Slykura
Madman Staff


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PostPosted: Fri Mar 24, 2006 10:29 pm    Post subject: Reply with quote
yes this is correct, we have fixed discs for 4-6
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speedfreek19
Itsuki Koizumi


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PostPosted: Fri Mar 24, 2006 10:50 pm    Post subject: Reply with quote
Woohoo

that means hopefully my replacement will be the replaced versions ^__^
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madmangohan
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PostPosted: Sat Mar 25, 2006 7:06 am    Post subject: Reply with quote
Slykura wrote:
yes this is correct, we have fixed discs for 4-6

...and you didn't tell us...
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Elric of Grans
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PostPosted: Sat Mar 25, 2006 12:55 pm    Post subject: Reply with quote
Is it that there are fixed discs, or is it that we can send our boxes in to get replacement discs now? If they are available to us, I'll have to take the box with me when I buy next week's releases.
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Ishtar
Washu Hakubi


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PostPosted: Sun Mar 26, 2006 6:01 pm    Post subject: Reply with quote
Errrr... Okies... So what do we do?

Take it back to the retailer or send discs to you?

(Sorry if this is written somewhere else ^^; )
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speedfreek19
Itsuki Koizumi


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PostPosted: Mon Mar 27, 2006 8:13 pm    Post subject: Reply with quote
its on the site somewhere, but you send the discs back to madman
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madmangohan
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PostPosted: Mon Mar 27, 2006 9:50 pm    Post subject: Reply with quote
You do send it to madman, however I thinks it's best to wait till Sly or someone gives us the ok we can.
They may have the discs, but whether they have enough for us yet we don't know.
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neongenesis2014
Doraemon


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PostPosted: Sat Apr 01, 2006 8:21 pm    Post subject: Reply with quote
Could we possibly swap the discs at the madman booth at Supanova?
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Slykura
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PostPosted: Sun Apr 02, 2006 12:25 am    Post subject: Reply with quote
NO. No exchanges will be made at the booth, please send in the discs.
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Elric of Grans
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PostPosted: Mon Apr 03, 2006 12:51 pm    Post subject: Reply with quote
Can we take that as in we can send the discs in now, or do you still need more time to produce the replacement discs?
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Slykura
Madman Staff


Joined: 13 Jan 2001
Posts: 13593

PostPosted: Mon Apr 10, 2006 5:58 pm    Post subject: Reply with quote
The discs are available now, you can send them into customer service or take them back to your store to get this exchanged.
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