Usergroups  ·  Register ·    Profile  ·  Log in to check your private messages  ·   Log in     

Computer Tech Help thread(For ALL computer problems)



Goto page 1, 2, 3 ... 27, 28, 29  Next
Computer Tech Help thread(For ALL computer problems)
Author
Message
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Sun Sep 30, 2007 2:20 pm    Post subject: Computer Tech Help thread(For ALL computer problems) Reply with quote
Just for those of us who have a computer but don't know how to fix everything.
For me right now I need help, I've got a virus or a spyware in my PC and need to download something to scan for it, I did a virus scan didn't find the thing nor remove it.

Also eh for some reason it does stuff on messengers I never do, claiming to send pics of me in a zip folder on MSN, on AIM it's took over once and yelled something about being really hurt or something like that.
No joke, so I'm in need of some help and screen caps are hard if not impossible to get due to MSN chats that mostly crash because of this stupid thing.

Any replies/help appreciated.


Last edited by Mad Anime Fan on Fri Jan 22, 2010 12:06 am; edited 1 time in total
Back to top
View user's profile Send private message
drae
Kenshin Himura


Joined: 14 Apr 2005
Posts: 1083

PostPosted: Sun Sep 30, 2007 2:27 pm    Post subject: Reply with quote
You sure it's not a trojan? It sounds like someone is controlling your computer. Try downloading a free trojan scanner thingy and running that.
Back to top
View user's profile Send private message
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Sun Sep 30, 2007 2:29 pm    Post subject: Reply with quote
drae wrote:
You sure it's not a trojan? It sounds like someone is controlling your computer. Try downloading a free trojan scanner thingy and running that.
Well all the computers have a firewall on em to prevent that so there shouldn't be some one runing around inside it.
Eh still got any programs to me point me to?

I know where to grab some just need pointer as to wich program I should try and is free to download.
Back to top
View user's profile Send private message
Kermi
resonance cascade


Joined: 17 Dec 2002
Posts: 5284
Location: the bottom of a vodka bottle

PostPosted: Sun Sep 30, 2007 2:32 pm    Post subject: Reply with quote
Spybot - search and Destroy. Get the latest version, download whatever updates are available then immunize, search and destroy. It's a solid program. some people also pair it up with AdAware, but I've never felt the need. AdAware is too intrusive.
_________________
The road before me is lit by the bridges burning behind me
Back to top
View user's profile Send private message Send e-mail
drae
Kenshin Himura


Joined: 14 Apr 2005
Posts: 1083

PostPosted: Sun Sep 30, 2007 2:34 pm    Post subject: Reply with quote
A couple of years ago, TDS-3 was the best anti-trojan software going around ( http://www.diamondcs.com.au/ ). However, I've heard it's changed since then and has become harder to use. Also, you used to be able to use it for free for a month, but I'm not sure if it still works that way. Sorry, it's not much help, but I haven't had a trojan problem in ages so I'm not exactly up-to-date in this area.

Edit: Changed links
Back to top
View user's profile Send private message
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Sun Sep 30, 2007 3:01 pm    Post subject: Reply with quote
I'll give an update later if it persists still or not.
And the problem only seems to occur with AIM and MSN messengers not with Yahoo or anything else on the computer.

Mainly on MSN in fact.
Back to top
View user's profile Send private message
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Sun Sep 30, 2007 3:45 pm    Post subject: Reply with quote
Ok it's still doing it, trying to sending the file to other people, but the glitchy window part stopped.
It gives lines like "IS THAT REALLY YOU I CAN'T REMEMBER!!"
Or
"Here are my private pics for you"

Lines that get the other person interested, download the thing and the damn thing spreads itself.
Back to top
View user's profile Send private message
coldfire
Pants on head crazy


Joined: 30 Apr 2004
Posts: 5411
Location: smiling down the barrel of a tank

PostPosted: Sun Sep 30, 2007 3:57 pm    Post subject: Reply with quote
Try ewido anti-spyware.
_________________
Even if their eyes are scorched.Even if their arms are writhing, they will never stop marching head,guided by the will'o the wisp.They will will their way and shoot at point-blak distance,the footsteps that have thrown life away, the trigger that brings death.,the 901 Anti-Tank-Trooper.
Back to top
View user's profile Send private message MSN Messenger
CG
Yukino Miyazawa


Joined: 30 Aug 2005
Posts: 8519
Location: Brisvegas, QLD

PostPosted: Sun Sep 30, 2007 4:01 pm    Post subject: Reply with quote
Kermi wrote:
Spybot - search and Destroy. Get the latest version, download whatever updates are available then immunize, search and destroy. It's a solid program. some people also pair it up with AdAware, but I've never felt the need. AdAware is too intrusive.


I've found that using them both simultaneously to be the best option. I do a scan with one and then with the other and both pick up different spyware/adaware etc.
_________________
digtrioPortable - Twitter
Back to top
View user's profile Send private message
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Sun Sep 30, 2007 4:02 pm    Post subject: Reply with quote
Well I'm trying a deep scan this time just in case if not might have to try adaware.
Back to top
View user's profile Send private message
drae
Kenshin Himura


Joined: 14 Apr 2005
Posts: 1083

PostPosted: Sun Sep 30, 2007 4:04 pm    Post subject: Reply with quote
Mad Anime Fan wrote:
Ok it's still doing it, trying to sending the file to other people, but the glitchy window part stopped.
It gives lines like "IS THAT REALLY YOU I CAN'T REMEMBER!!"
Or
"Here are my private pics for you"

Lines that get the other person interested, download the thing and the damn thing spreads itself.


Sounds like this:
http://www.anetforums.com/posts.aspx?ThreadIndex=1563
Back to top
View user's profile Send private message
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Sun Sep 30, 2007 4:12 pm    Post subject: Reply with quote
drae wrote:
[..]



Sounds like this:
http://www.anetforums.com/posts.aspx?ThreadIndex=1563
It could be that, I'm poking around in things right now.
Back to top
View user's profile Send private message
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Sun Sep 30, 2007 6:46 pm    Post subject: Reply with quote
Well after doing a system restore it might be possible that the virus is fixed.
Back to top
View user's profile Send private message
klown911_2002
BT


Joined: 15 Nov 2004
Posts: 1466
Location: Murarrie / BBHC

PostPosted: Sun Sep 30, 2007 9:47 pm    Post subject: Reply with quote
And if not.
START -> RUN -> CMD -> FORMAT C:
_________________
Information Is Absolute Power, Absolute Power Is An Illusion.

Jin-Roh
Back to top
View user's profile Send private message Send e-mail Visit poster's website AIM Address MSN Messenger
kbz333
Kiichi Goto


Joined: 25 Feb 2006
Posts: 5548
Location: lost in my own mind

PostPosted: Sun Sep 30, 2007 9:51 pm    Post subject: Reply with quote
well i have adaware and avg on my pc....had to reformat it recently though, i got a disc sent to me, unzipped the file and that was that, virus.....luckily for me it was in the system software so all my other files (pics and music) i could save...
_________________
The past tempts us, the present confuses us, and the future frightens us. And our lives slip away, moment by moment - Babylon 5
Back to top
View user's profile Send private message Send e-mail
madmangohan
Noooooooooooooooo


Joined: 19 Apr 2002
Posts: 6888
Location: In a crate somewhere in Brisbane, Qld

PostPosted: Sun Sep 30, 2007 9:59 pm    Post subject: Reply with quote
The lesson here kids is to not accept/download anything you don't know is safe and from a friend, and virus check it before opening.
It doesn't take much to mangle a computer.
_________________
Densha Otoko Is My Hero!!!
Sly's Kamehameha Teh r0x0r!!

Anime News Network Australia
Back to top
View user's profile Send private message Send e-mail MSN Messenger
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Sun Sep 30, 2007 10:08 pm    Post subject: Reply with quote
Good lessons to be learn for sure Razz
And I can say my PC is fine again and happily doing things like it did before a system restore can sometimes work small wonders it can.
Back to top
View user's profile Send private message
TheGreatNinjaFanBoy
Nene Romanova


Joined: 28 Jun 2003
Posts: 2344
Location: Ninja Technical College

PostPosted: Wed Oct 03, 2007 11:43 pm    Post subject: Reply with quote
I got a question. How does one patch a digital set-top box into a PC?

I should elaborate. Normally, I have RF patched directly in to the PC RF-in, and that works fine, but when I tried a loop; antenna-to-digital-to-Pc. It didn't work. Then I tried antenna-to-VCR-to-digital-to-PC. That didn't work, either.

It sort of worked at one point, I'm not sure which point that was, but I did manage to get sound and no image. Beats me. I'm guessing it is software related.
_________________
3DS: 4296 - 3062 - 9292
XBL: lividplayer
PSN: sardonicgamer
Back to top
View user's profile Send private message Send e-mail
redacidman
Mayuko Chigasaki


Joined: 23 Jul 2006
Posts: 973

PostPosted: Sat Oct 06, 2007 6:03 am    Post subject: Reply with quote
either a USB or Firewire dongel with an external AV port or av pci card..

RF isn't the best way to copy vhs to dvd...

to get the best possible video transfer try and pickup an SVHS player as that give you quality image transfer from vhs tapes..

if you just want hdtv on you pc monitor then install a pci or pci-e/x dtv tuner in your pc, if you want sat, then you will db-s card, though you will need a modem aswell for phone home services since most pay tv providers within australia still use a 56k hookup for ordering and contests on the digital service, they have yet to grace the network medium with adsl...
Back to top
View user's profile Send private message
Jack21
Nia Teppelin


Joined: 05 Nov 2006
Posts: 721
Location: Tasmania

PostPosted: Tue Oct 16, 2007 4:19 pm    Post subject: Reply with quote
My monitor had died today after 3 years and using it just about everyday. Iam using an old one now but i need to get a new lcd monitor soon. Iam after a fairly cheap one but one that will last. help anyone?
_________________
yehhhhh..........
Back to top
View user's profile Send private message Send e-mail MSN Messenger
filter
Melfina


Joined: 29 Sep 2006
Posts: 1103
Location: Tasmania

PostPosted: Tue Oct 16, 2007 9:01 pm    Post subject: Reply with quote
mate, open ya eyes a little Shocked there is a whole range of cheap LCD monitors in Harvey Norman, Tandy my cousin purchased a bargain the other day there everywhere Wink
_________________
Filter's Flash
PSN: filter23
Back to top
View user's profile Send private message Visit poster's website MSN Messenger
speedfreek19
Itsuki Koizumi


Joined: 21 Oct 2004
Posts: 14599

PostPosted: Tue Oct 16, 2007 11:10 pm    Post subject: Reply with quote
just because they are cheap doesn't mean they are any good.

I've heard that the Chimei brand of screens are pretty good and nicely priced as well, may have to look into getting one when getting a new PC next year
_________________
I am a 100% Belldandy fan and Ah! My Goddess Obsessor!
Back to top
View user's profile Send private message AIM Address Yahoo Messenger MSN Messenger
Majin Cell
Michelle Chan


Joined: 10 Nov 2002
Posts: 3572
Location: Never you mind....

PostPosted: Tue Oct 16, 2007 11:34 pm    Post subject: Reply with quote
@gonnaj : For a cheap and good LCD, go for Chimei or Viewsonic.

@TheGreatNinjaFanBoy : Best bet is to replace the tv card with one that either handles AV input or has digital TV already apart of it. The Winfast cards are pretty good for that.

@Mad Anime Fan : Once you get any form of malware, the only way to ensure that you have cleaned your system properly is to format and start again.

Keep your data on a seperate drive/partition and once you do a fresh install and get the system the way you like it, make an image of the drive so the next time you accept something through MSN, you can quickly return to a clean install without having to install.

As for anti-virus/spyware, Nod32 is one of the best. Use this with a hardware firewall (aka a router) and other spyware programs like Spybot and Windows Defender, and you are half way there. To fully protect yourself, learn what's safe and not safe to open and be cautious. Never click links in emails that you don't know who they are from and especially never accept file transfers over chat programs.

And always remember to set Windows Update to automatic and make sure that it is updating your system.

But there are also those sites that contain viruses in the html or embedded within JPEGs.... it goes on.
_________________
The Ghost of Zeon
Back to top
View user's profile Send private message Visit poster's website
kbz333
Kiichi Goto


Joined: 25 Feb 2006
Posts: 5548
Location: lost in my own mind

PostPosted: Tue Oct 16, 2007 11:46 pm    Post subject: Reply with quote
@ gonnaj - try your local hock shop...i got mine from there....
_________________
The past tempts us, the present confuses us, and the future frightens us. And our lives slip away, moment by moment - Babylon 5
Back to top
View user's profile Send private message Send e-mail
beardedgeek
Shana


Joined: 16 Jul 2003
Posts: 2433
Location: newcastle

PostPosted: Wed Oct 17, 2007 1:24 am    Post subject: Reply with quote
don't cheap out on a screen, it's your window to the computer Razz.

a decent monitor should last you around 3 upgrades.

Look at a decent monitor like a dell/benq 24" or a nice 20" dell (same res as a 22" but better quality panel).

or atleast a look for a decent deal on a 22" (pretty much all of them use a 6bit cmv panel so it's much of a muchness)
_________________
irc channel #madman on austnet
Back to top
View user's profile Send private message MSN Messenger ICQ Number
Hagane No Renkinjutsushi
Mayuko Chigasaki


Joined: 09 Apr 2006
Posts: 947
Location: Newcastle

PostPosted: Thu Oct 18, 2007 10:20 pm    Post subject: Reply with quote
@ goannaj

cheap but reasonable probably like a 19-20" viewsonic,

personally im currently sitting in front of a 32" BenQ

@ madanimefan

AVG virus protection, you can download a legitimate copy for free that will probably do most things you need it to, its what I've got all my friends using
_________________
PSN= Tiger_Tim
"Fix you... or the world? Make sure you ask yourself that."-Pinako
Back to top
View user's profile Send private message Visit poster's website
beardedgeek
Shana


Joined: 16 Jul 2003
Posts: 2433
Location: newcastle

PostPosted: Thu Oct 18, 2007 10:49 pm    Post subject: Reply with quote
Hagane No Renkinjutsushi wrote:
@ goannaj
personally im currently sitting in front of a 32" BenQ


thats running at 13##x768 or such isn't it?
_________________
irc channel #madman on austnet
Back to top
View user's profile Send private message MSN Messenger ICQ Number
speedfreek19
Itsuki Koizumi


Joined: 21 Oct 2004
Posts: 14599

PostPosted: Thu Oct 25, 2007 11:31 am    Post subject: Reply with quote
I'm about to do a reformat and i'm wondering is there a way i can back up the current windows updates i have so i can just re-install them after the reformat? The Windows install disc that came with pc is only SP1 so i really dont want to have to redownload that amongst all the other crap again.

Also with uTorrent, i have a heap of torrents in it at current and instead of having to find said torrents (as lately i've just been making them automagically open in utorrent after downloading the torrent file in firefox) again, is there a way i can back them up or can i just copy the utorrent folder?

As far as backing up extensions go in firefox i know there is at least one extension that does that,b ut thats for Firefox 2.0 and i'm running 1.5 atm lol
_________________
I am a 100% Belldandy fan and Ah! My Goddess Obsessor!
Back to top
View user's profile Send private message AIM Address Yahoo Messenger MSN Messenger
StorminNorman
Gillard-chan


Joined: 15 Aug 2001
Posts: 22106
Location: Tolmekia

PostPosted: Thu Oct 25, 2007 12:29 pm    Post subject: Reply with quote
Majin Cell wrote:

And always remember to set Windows Update to automatic and make sure that it is updating your system.


This is super-bad advice. Automatic updating doesn't allow you to check what each update does/is for and whether or not it will break your system (as Windows updates are occasionally known to do). Not to mention that there's nothing more annoying than being in the middle of doing some work (or playing a game) and having Windows say "Oh hi I upgraded your OS restart now kthxbi".

Set to check, but then upgrade when you're ready to upgrade, not when the OS is.
_________________
XBL: Tamaaya | PSN: Stormo | Steam/GameCenter: StorminNorman | Stormo Plays Games
save your tears for the day when our pain is far behind
fast and free follow me we are soldiers stand or die
Back to top
View user's profile Send private message Send e-mail Visit poster's website MSN Messenger
beardedgeek
Shana


Joined: 16 Jul 2003
Posts: 2433
Location: newcastle

PostPosted: Fri Oct 26, 2007 12:44 am    Post subject: Reply with quote
and how many of your avg end users have any idea of what updates are good or bad before it'd be too late?

i mean for a business it makes sence and you can using wsus setup hold periods etc, but for a home user the vast majority of people really don't care about whats being installed.

or when , it'll give you the option of when to reboot anyhow now or later.
_________________
irc channel #madman on austnet
Back to top
View user's profile Send private message MSN Messenger ICQ Number
Mad Anime Fan
Banned


Joined: 18 Dec 2004
Posts: 6693
Location: Sydney, Australia

PostPosted: Fri Oct 26, 2007 12:52 am    Post subject: Reply with quote
Hagane No Renkinjutsushi wrote:

@ madanimefan

AVG virus protection, you can download a legitimate copy for free that will probably do most things you need it to, its what I've got all my friends using
Well I fixed it up myself though still as noted with a System Restore so no problems with it nowadays.
Back to top
View user's profile Send private message
StorminNorman
Gillard-chan


Joined: 15 Aug 2001
Posts: 22106
Location: Tolmekia

PostPosted: Fri Oct 26, 2007 3:25 am    Post subject: Reply with quote
beardedgeek wrote:
and how many of your avg end users have any idea of what updates are good or bad before it'd be too late?


That's Microsoft's fault for not giving the "avg end user" the information they need to make an informed choice about what's best for their computer.

Quote:
or when , it'll give you the option of when to reboot anyhow now or later.


My experience with Automatic Updates is that you never get the choice of restarting later.
_________________
XBL: Tamaaya | PSN: Stormo | Steam/GameCenter: StorminNorman | Stormo Plays Games
save your tears for the day when our pain is far behind
fast and free follow me we are soldiers stand or die
Back to top
View user's profile Send private message Send e-mail Visit poster's website MSN Messenger
Viking
Akiha Tohno


Joined: 04 Sep 2005
Posts: 2908
Location: Gold Coast

PostPosted: Fri Oct 26, 2007 9:18 am    Post subject: Reply with quote
StorminNorman wrote:
My experience with Automatic Updates is that you never get the choice of restarting later.

Last time I had Automatic Updates enabled I had the choice every time.... sadly it went something like "Restart now or be asked every five minutes to restart until you actually do"
_________________
"That wasn't a battle, it was assisted suicide!" - Zephyr (Resonance of Fate)
Back to top
View user's profile Send private message MSN Messenger
klown911_2002
BT


Joined: 15 Nov 2004
Posts: 1466
Location: Murarrie / BBHC

PostPosted: Fri Oct 26, 2007 10:55 am    Post subject: Reply with quote
Viking wrote:
[..]


Last time I had Automatic Updates enabled I had the choice every time.... sadly it went something like "Restart now or be asked every five minutes to restart until you actually do"


Yeah thats what I get.
_________________
Information Is Absolute Power, Absolute Power Is An Illusion.

Jin-Roh
Back to top
View user's profile Send private message Send e-mail Visit poster's website AIM Address MSN Messenger
beardedgeek
Shana


Joined: 16 Jul 2003
Posts: 2433
Location: newcastle

PostPosted: Fri Oct 26, 2007 5:34 pm    Post subject: Reply with quote
StorminNorman wrote:
That's Microsoft's fault for not giving the "avg end user" the information they need to make an informed choice about what's best for their computer.


having dealt with the avg end user , you'll find theres no way of dumbing it down that much , it's the second option to have the install when i choose option but still d/l and propmpt me. although for most avg users end up with about a bazzilion updates waiting unless they are installed for them, power users might be what you are talking about but again mostly you'll end up with no updates installed.

that and most information is avaliable on every hotfix and patch if you bothered to whack that number into the ms search site or go on the web for it.
_________________
irc channel #madman on austnet
Back to top
View user's profile Send private message MSN Messenger ICQ Number
Yomi Plushtoy
Megane-ko


Joined: 25 Jan 2006
Posts: 362

PostPosted: Fri Oct 26, 2007 5:54 pm    Post subject: Reply with quote
Viking wrote:
Last time I had Automatic Updates enabled I had the choice every time.... sadly it went something like "Restart now or be asked every five minutes to restart until you actually do"


Which, in practical terms, is not having the choice. It's like being told you can choose when you want to leave a building, then being kicked in the balls by a security guard every five minutes and asked if you feel like leaving yet.
_________________
Nandeyane?
Back to top
View user's profile Send private message
StorminNorman
Gillard-chan


Joined: 15 Aug 2001
Posts: 22106
Location: Tolmekia

PostPosted: Fri Oct 26, 2007 8:32 pm    Post subject: Reply with quote
beardedgeek wrote:
having dealt with the avg end user , you'll find theres no way of dumbing it down that much


Mac OS X disagrees with you on this. It's all down to the language used when describing things to do with a computer. There's entire websites dedicated to it, but the crux of the argument is that if you don't treat the end user like an idiot, then they won't feel like an idiot when they use your operating system.

And thus, the "avg end user" problem (and yes, I've had my fair share of them too) goes away.

Quote:
that and most information is avaliable on every hotfix and patch if you bothered to whack that number into the ms search site or go on the web for it.


Well, for a start, it should be there in the updater itself. The bad part, though, is that quite often that support page is content-free, or on a part of the MS website that you cannot get to without a support contract.

I know it's cool to be the BOFH and hate on the idiot users, but the truth is that most "idiot users" are pretty normal when they're not sat down in front of the oncoming headlights of a computer monitor. They just react badly to being treated like an idiot.
_________________
XBL: Tamaaya | PSN: Stormo | Steam/GameCenter: StorminNorman | Stormo Plays Games
save your tears for the day when our pain is far behind
fast and free follow me we are soldiers stand or die
Back to top
View user's profile Send private message Send e-mail Visit poster's website MSN Messenger
Nargun
Siegfried Kircheis


Joined: 30 Aug 2001
Posts: 4804
Location: \relax{}

PostPosted: Fri Oct 26, 2007 9:29 pm    Post subject: Reply with quote
StorminNorman wrote:
They just react badly to being treated like an idiot.


Not quite: they're prone to panic, is the issue. Panic's really bad, because:
a: you can't actually learn things while you're panicking, and
b: it builds into anxiety and you get a rather nasty vicious cycle.

This is where all the stuff about 'user empowerment' comes in; if they know what they're doing, they aren't scared of it and aren't as prone to panic. Which isn't quite the same thing.
Back to top
View user's profile Send private message
beardedgeek
Shana


Joined: 16 Jul 2003
Posts: 2433
Location: newcastle

PostPosted: Fri Oct 26, 2007 11:14 pm    Post subject: Reply with quote
security update for product x [kbXXXXX] what more info are you wanting there?

support contract?
I'm talking about the big page on any hotfix or update you care to name


http://www.microsoft.com/downloads/details.aspx?familyid=E4B5BA57-D4F2-4798-9154-2869E371C9D1&displaylang=en

You'll see the title in your update list and can choose to install it.

Cumulative Update for Internet Explorer for Windows XP Service Pack 2 (KB905915).

Can you give a little bit of details of your essential write ups the user needs to know.

not these sorta details are you saying?
http://support.microsoft.com/?kbid=905915

as thats definatly more a technitions level

I think you and i have a very different experience with the avg user.
or is this just a microsoft bashing session?
_________________
irc channel #madman on austnet
Back to top
View user's profile Send private message MSN Messenger ICQ Number
beardedgeek
Shana


Joined: 16 Jul 2003
Posts: 2433
Location: newcastle

PostPosted: Fri Oct 26, 2007 11:21 pm    Post subject: Reply with quote
StorminNorman wrote:

I know it's cool to be the BOFH and hate on the idiot users, but the truth is that most "idiot users" are pretty normal when they're not sat down in front of the oncoming headlights of a computer monitor. They just react badly to being treated like an idiot.


or like most people a computer is a tool, it does stuff and they just want it to hum along in the background doing it's stuff.

I have a car, things i expect to do with it, put petrol in , and watch the gagues to make sure it's not in any of the little red areas.

some poeple like to get more out of their car and do weekly oil checks, optimize pressures, check and tune the suspension/engine .

some people like to rip out their engines slap in a new one, swap out the heads for hardened ones, slap on multiple stage turbo's have a laptop in the front seat and really tune the hell out of it.

computer users pretty much fit into these catagories, much like cars most fit into the first, put in fuel(electricity) , turn the wheel the right way(click the right buttons and put in your web address or weekly figures). they don't want to know what the mechanic puts in for their 6month service aslong as it's listed on the bill and they get them and how many would really be bothered learning what it does in relation to the car apart from "air filter stops crap going into your engine" aka " "security update for IE".
_________________
irc channel #madman on austnet
Back to top
View user's profile Send private message MSN Messenger ICQ Number
StorminNorman
Gillard-chan


Joined: 15 Aug 2001
Posts: 22106
Location: Tolmekia

PostPosted: Fri Oct 26, 2007 11:46 pm    Post subject: Reply with quote
beardedgeek wrote:
support contract?
I'm talking about the big page on any hotfix or update you care to name


I'm presuming you've not used Vista, as there's been a couple of updates for it where the page link has required a subscription to a Microsoft support service.

Quote:
Can you give a little bit of details of your essential write ups the user needs to know.


I wrote:
Mac OS X disagrees with you on this.


Quote:
not these sorta details are you saying?
http://support.microsoft.com/?kbid=905915


No.

Quote:
I think you and i have a very different experience with the avg user.


Most of my experience is with "disadvantaged" (ie "poor") people, more than the average office worker/student type environment.

Quote:
[Stuff about cars]


Thing is, cars don't treat users like they are completely clueless. Cars assume a certain level of prior knowledge before you get into one and drive it. Windows doesn't even try to do that: it simply assumes that everyone using it has never used a computer in their life before.

Have a look at the language Mac OS X uses in its dialogs and user interface. It's much more friendly, and much less condescending than Windows. I'm not saying this as a "Mac rocks Windows sucks" thing, I'm saying it because it's actually true, and even acknowledged by Microsoft's guidelines for Windows Vista (which does make some significant efforts towards making the language that the OS uses much more friendly, and much less condescending).

Once computers get to the level where they can be "picked up and driven" like a car can now, then perhaps you'd have a good point. Computers, however, are still just coming through the "make sure the petrol mixture is right, switch on the electricity and then turn the hand-crank" phase.
_________________
XBL: Tamaaya | PSN: Stormo | Steam/GameCenter: StorminNorman | Stormo Plays Games
save your tears for the day when our pain is far behind
fast and free follow me we are soldiers stand or die
Back to top
View user's profile Send private message Send e-mail Visit poster's website MSN Messenger
beardedgeek
Shana


Joined: 16 Jul 2003
Posts: 2433
Location: newcastle

PostPosted: Sat Oct 27, 2007 12:48 am    Post subject: Reply with quote
StorminNorman wrote:
[..]
Have a look at the language Mac OS X uses in its dialogs and user interface.

.


not much on the mac site about it's updates , could you post a screen shot as a example?

no haven't used vista in the home yet, haven't needed to. and as we just put a hold on updates for 3 days before testing haven't seen the need to look to many up as we let others do the is it broken testing first, at home I doubt many people frequently visit tech forums to see if theres anyone howling about a nasty broken update or wierd cavet before they click yes.


StorminNorman wrote:
[..]
It's much more friendly, and much less condescending than Windows. I'm not saying this as a "Mac rocks Windows sucks" thing, I'm saying it because it's actually true, and even acknowledged by Microsoft's guidelines for Windows Vista (which does make some significant efforts towards making the language that the OS uses much more friendly, and much less condescending).
.


you seam to like the word condecending(which makes me giggle) .
You have some examples of these condecending tones when you look at the update summaries?

StorminNorman wrote:
[..]
Once computers get to the level where they can be "picked up and driven" like a car can now, then perhaps you'd have a good point. Computers, however, are still just coming through the "make sure the petrol mixture is right, switch on the electricity and then turn the hand-crank" phase.


more the still doen't need a licence phase and backyard dealers are rife stage.
you may be teaching(i'm assuming you mean you re-use old donated pc's and tutor things like basic word and excel ) usage rather than maintinance skills to people.
I've seen a fair range of skill levels most are more usage(how do i scan in a picture and send to my auntie, how can i setup this spreadsheet to calculate compound interest) rather than detailed system optimization/maintiance questions (so This update saying it's a security update for word, what specific hle does it fix and how).

auto updates for most programs keep problems out before they get asked, or would get fixed. eg I keep trying to save a file and it crashes each time , look up software version and website and find a patch was out for that 6 months ago and the user has just been avoiding that combonation each time.

If you've had to do support auto updates are terrific esp if you only need minimal user interaction, the majority don't want to worry about clicking yes all the time once they start using a pc more than once ( go watch someone install a new game once they get over their i'm scared of a pc phase , then you can be frightened with how fast the screens go past).
if you wanted more control over your computer you'll find theres numerous levels in auto updates for microsoft family products, unlike apple products on the pc (i want just quicktime stop trying to install itunes every time i need a update).

p.s. what spec donations does your place take , we had issues with the guys down the road refusing anything less than a P3 with 256mb ram.
_________________
irc channel #madman on austnet
Back to top
View user's profile Send private message MSN Messenger ICQ Number
StorminNorman
Gillard-chan


Joined: 15 Aug 2001
Posts: 22106
Location: Tolmekia

PostPosted: Sat Oct 27, 2007 3:19 am    Post subject: Reply with quote
beardedgeek wrote:

not much on the mac site about it's updates , could you post a screen shot as a example?


Nono, I'm talking about the OS as a whole. We've moved on from the updates thing now. Do try to keep up! Razz


Quote:
you may be teaching(i'm assuming you mean you re-use old donated pc's and tutor things like basic word and excel ) usage rather than maintinance skills to people.


The organisations I've been involved with have generally done both.

Quote:
auto updates for most programs keep problems out before they get asked, or would get fixed.


What happens when the auto-update breaks a program? Or if something prevents the update from installing? Does Windows Update fail gracefully?

Quote:
If you've had to do support auto updates are terrific esp if you only need minimal user interaction,


Most Windows support monkeys I know of hate them, to be honest.

Quote:
the majority don't want to worry about clicking yes all the time once they start using a pc more than once ( go watch someone install a new game once they get over their i'm scared of a pc phase , then you can be frightened with how fast the screens go past).


This is actually an attitude problem, born out of years of users being used to limited-tasking single-user OSes. Now that multi-user OSes are mainstream, end users are being forced to understand that concept, and, as a nice side-effect, the attitude you describe is actually going away. Vista forces users to pay attention whenever they're required to make a system-critical decision.

Quote:
if you wanted more control over your computer you'll find theres numerous levels in auto updates for microsoft family products, unlike apple products on the pc (i want just quicktime stop trying to install itunes every time i need a update).


I have Windows Update set to "inform, don't act" mode, which, honestly, should be the default. I have a real opposition to any kind of automated task that either takes control away from the user, or has the potential to do just that. Users should always be required to confirm system critical actions, something that Windows Update's automatic mode does not do.

(That said, Having to manually update Windows Defender definitions on a near-daily basis is a bit annoying. But, I've made my bed, and I am lying in it dammit.)

Quote:
p.s. what spec donations does your place take , we had issues with the guys down the road refusing anything less than a P3 with 256mb ram.


I'm not involved anywhere anymore. Last I looked that was about the minimum most places take these days, as pirated Windows XP copies rarely run on anything less. Even Computerbank, which actually does things properly by supporting their own Linux distro, won't take much under that kind of spec.
_________________
XBL: Tamaaya | PSN: Stormo | Steam/GameCenter: StorminNorman | Stormo Plays Games
save your tears for the day when our pain is far behind
fast and free follow me we are soldiers stand or die
Back to top
View user's profile Send private message Send e-mail Visit poster's website MSN Messenger
speedfreek19
Itsuki Koizumi


Joined: 21 Oct 2004
Posts: 14599

PostPosted: Sat Oct 27, 2007 2:39 pm    Post subject: Reply with quote
i need some halp

Specifically my internet connection. ISP is Telstra Bigpond ADSL (256k yay >.>Wink and the modem is a Siemens Speedstream 4200 (stock hellstra stuffs)

Anyway after the reformat and installation of driver (to which i downloaded from the website before reformatting) i've been having trouble actually keeping a stable connection, at least in normal running windows

i get anywhere from 2-5 mins of connectivity before i get nothing, that is timeouts/unable to connect to server.
Only thing that stays working is IRC as once its connected it stays connected

Anyway i'm in safe mode with networking atm (800x600 screen res = urgh) and i havent had any issues with internets at the moment, infact its working fine, but if i go back to normal boot up windows, i'll get the problems as mentioned before.
_________________
I am a 100% Belldandy fan and Ah! My Goddess Obsessor!
Back to top
View user's profile Send private message AIM Address Yahoo Messenger MSN Messenger
plodski2004
Lin Minmay


Joined: 07 Nov 2005
Posts: 256
Location: wollongong, sydney

PostPosted: Sat Oct 27, 2007 3:56 pm    Post subject: Reply with quote
speedfreek19 wrote:
i need some halp

Specifically my internet connection. ISP is Telstra Bigpond ADSL (256k yay >.>Wink and the modem is a Siemens Speedstream 4200 (stock hellstra stuffs)

Anyway after the reformat and installation of driver (to which i downloaded from the website before reformatting) i've been having trouble actually keeping a stable connection, at least in normal running windows

i get anywhere from 2-5 mins of connectivity before i get nothing, that is timeouts/unable to connect to server.
Only thing that stays working is IRC as once its connected it stays connected

Anyway i'm in safe mode with networking atm (800x600 screen res = urgh) and i havent had any issues with internets at the moment, infact its working fine, but if i go back to normal boot up windows, i'll get the problems as mentioned before.


it seems like your modem may have it's own firewall and that may be conflicting with windows firewall (have experienced that in my diploma when trying to ping one node to another)

also try looking at your prot forwarding on your firewall/modem and see if TCP/IP has the port number set as 80
_________________
dammm you takahashi

what makes you think it takes a decade to tell a damm story

-obbessed rumiko fan

here is my collection which is evergrowing send me a message if you think i can add more to it https://www.madman.com.au/actions/collection.do?method=browse&customerId=14138
Back to top
View user's profile Send private message Send e-mail MSN Messenger
Nargun
Siegfried Kircheis


Joined: 30 Aug 2001
Posts: 4804
Location: \relax{}

PostPosted: Sat Oct 27, 2007 4:28 pm    Post subject: Reply with quote
A technical observation, rather: turns out flicking the PSU voltage switch on an "up" system turns it into a rather dramatically "down" system.

No damage to anything non-disposable, but it's a good thing I had a spare PSU and case [orig was IBM custom job Sad] lying around.

[a: wasn't me, b: didn't see [ Sad ] b: person thought for legit reasons that it was the hard power switch]
Back to top
View user's profile Send private message
Yomi Plushtoy
Megane-ko


Joined: 25 Jan 2006
Posts: 362

PostPosted: Sat Oct 27, 2007 5:19 pm    Post subject: Reply with quote
Nargun wrote:
person thought for legit reasons that it was the hard power switch


Since the end result was the system powered down, they weren't too far wrong.
_________________
Nandeyane?
Back to top
View user's profile Send private message
speedfreek19
Itsuki Koizumi


Joined: 21 Oct 2004
Posts: 14599

PostPosted: Sat Oct 27, 2007 10:14 pm    Post subject: Reply with quote
plodski2004 wrote:
[..]



it seems like your modem may have it's own firewall and that may be conflicting with windows firewall (have experienced that in my diploma when trying to ping one node to another)

also try looking at your prot forwarding on your firewall/modem and see if TCP/IP has the port number set as 80


After installing SP2, everything is fine, so whatever the issue was, SP2 fixed it

at least i know now what to do next time
_________________
I am a 100% Belldandy fan and Ah! My Goddess Obsessor!
Back to top
View user's profile Send private message AIM Address Yahoo Messenger MSN Messenger
plodski2004
Lin Minmay


Joined: 07 Nov 2005
Posts: 256
Location: wollongong, sydney

PostPosted: Sun Oct 28, 2007 2:28 am    Post subject: Reply with quote
speedfreek19 wrote:
[..]



After installing SP2, everything is fine, so whatever the issue was, SP2 fixed it

at least i know now what to do next time


could be the windows firewall in SP2 that helped oyu out

anyway thanks god it works now
_________________
dammm you takahashi

what makes you think it takes a decade to tell a damm story

-obbessed rumiko fan

here is my collection which is evergrowing send me a message if you think i can add more to it https://www.madman.com.au/actions/collection.do?method=browse&customerId=14138
Back to top
View user's profile Send private message Send e-mail MSN Messenger
beardedgeek
Shana


Joined: 16 Jul 2003
Posts: 2433
Location: newcastle

PostPosted: Sun Oct 28, 2007 12:52 pm    Post subject: Reply with quote
or possibly one of the many updates for his machine fixed it.

do you have the modem in routed/nat mode or beidged mode (where you have a little icon to click to connect on your machine?

was the modem dropping out or just your computer?

nargun isn't a voltage select switch normally fairly recessed and on alot of beanded systems partially covered? or did they go in with a screw driver to switch it off folowing someones over the phone guidance
_________________
irc channel #madman on austnet
Back to top
View user's profile Send private message MSN Messenger ICQ Number
Display posts from previous:      

Page 1 of 29


Jump to:  

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum